Support

Effective date: 2026-11-02

Need help with Sleepy Troupe? Email us anytime — we usually reply within 3 business days.

Contact

Email: support@sleepytroupe.com

Please include your device model, its system version and the game version (shown at the bottom of Settings).

A purchase didn't arrive

Open Settings in the game and tap Restore. If it still doesn't appear, email us with the date of purchase.

Cancel the Sleepy Club

Open Google Play > tap your profile > Payments & subscriptions > Subscriptions > Sleepy Troupe, then cancel.

Moving to a new phone

Game progress is saved on your device, so it does not move to a new phone yet. Your purchases can be restored on the new phone with Restore.

Changing ad choices

To reset your Advertising ID, use your device's Settings > Privacy > Ads. In Europe, you can also change your choice in the game: Settings > Privacy.

Deleting your data

Deleting the game removes all game data from your device. To ask about other information (such as past emails), contact us.

Company

Raypick Co., Ltd. · CEO Sangkwon Shin · 207-2, 16 Yeongudanji 1-gil, Jinhae-gu, Changwon-si, Gyeongsangnam-do, Republic of Korea · Business registration no. 781-86-04185