Support

Effective date: 2026-11-02

Need help with Sleepy Troupe? Email us anytime — we usually reply within 3 business days.

Contact

Email: support@sleepytroupe.com

Please include your device model, its system version and the game version (shown at the bottom of Settings).

A purchase didn't arrive

Open Settings in the game and tap Restore. If it still doesn't appear, email us with the date of purchase.

Cancel the Sleepy Club

On your iPhone, go to Settings > [your name] > Subscriptions > Sleepy Troupe, then cancel.

Moving to a new phone

Game progress is saved on your device, so it does not move to a new phone yet. Your purchases can be restored on the new phone with Restore.

Changing ad choices

To change ad tracking, go to Settings > Privacy & Security > Tracking. In Europe, you can also change your choice in the game: Settings > Privacy.

Deleting your data

Deleting the game removes all game data from your device. To ask about other information (such as past emails), contact us.

Company

Raypick Co., Ltd. · CEO Sangkwon Shin · 207-2, 16 Yeongudanji 1-gil, Jinhae-gu, Changwon-si, Gyeongsangnam-do, Republic of Korea · Business registration no. 781-86-04185